Is the goal to treat more of fewer patients? And can you be efficient without sacrificing quality?Read moreLess
Walk hand in hand!
Efficiency and quality are two things that should walk hand in hand. Especially when it comes to the health sector.
Being able to perform ‘more’ of a specific type of surgeries can be one way of measuring efficiency, and doing more of something is often associated with being very efficient. However, the difference lies in the outcome. What if we change the parameter so that we are producing more healthy patients as opposed to simply treating more?
Here is how we think that we can help you in becoming more efficient.
Our view on efficiency does not necessarily mean that we want you to perform fewer operations. Instead, we want you to focus on the quality of your treatments. In the end, it may as well mean fewer patients to treat. By focusing on improving the processes in the individual treatments you get a more efficient health system that produces healthy patients as opposed to future readmissions.
They key is a better informed staff. A self-aware employee, with knowledge of his or her productivity and quality compared to others, is an employee focused on improving and delivering more quality. We like to think that most people want to develop, learn new treatments and give their patients a better experience with the health system.
Effektor: a more efficient system for management information
We have developed a solution we call Effektor. Simply put, it is a solution created with the sole purpose of presenting data faster and in a more accurate and efficient way. Efficiency does not necessarily mean that we have to do things faster and risk compromising quality. Quite the contrary. It is about using the available ressources with the most effect.
As part of Effektor we have created a tool we call Linea. Linea is only concerned with one thing: the time spent between two incidents and visualizing it in a way that makes it easy for you to react.
Allows us to exemplify; with Linea you can take a bird’s eye view of the entire proces of e.g. cancer treatment. From the first examination to the final treatment. By looking at the entire process and time spent on each incident, Linea can tell you what processes are lacking and where the biggest potential for improvement is. In other words, it will tell you what parts of the process is worth improving, so that you get the maximum result of your time and efforts.
Support sectorial transitions
Treatment of the patient where the patient is, and fewer readmissions is both common sense and good economics. With the right data at hand it will be the...Read moreLess
A better patient experience
Better treatment of patients and minimizing readmissions is not only common sense it is also good for the economy. In the end, it will make for a better patient experience overall.
The path to a good patient experience is paved with data. With the right data at hand you can see the whole as well as the parts, allowing you to focus your attention where it is needed.
The data sources are no different from the ones you are used to working with. The difference is in how you process them and not least how you make them work together simultaneously and without the extra effort.
It wouldn’t be entirely wrong to say that the flow of information between regions and municipalities could be better. In fact, it can very well be the reason why patients sometimes feel trapped between the two. We understand why. We have worked with the Danish health system since the year 2000, and thus very well know the many complex challenges you are facing. Our knowledge of the industry is thorough. We understand and know the data sources that are often both the problem as well as the solution.
Challenges and opportunities:
- Better treatment of patients
- Fewer readmissions
- Treating the patient, where the patient is
- Fewer patients in the hospital
- Better communication between sectors
From COPD to mold
The chances of importing the patient experiences as well as saving many ressources are right at hand. However, it requires clarity. In the Danish municipality Guldborgsund they had many elderly patients with COPD. It was therefore only natural to assume, that this group of patients was the reason why they were spending so many ressources on admissions and treatment of patients with lung diseases.
With the help of a business intelligence solution they were able to shed some light on the matter. The results were quite surprising. It turned out that a large percentage of the admissions where children from 0-1 years old. Furthermore, the data showed that these children all came form the same area in the municipality, and that the underlying cause for it all was an outbreak of mold in that specific neighborhood.
So the region and municipality went from treating patients with lung diseases to being able to make preventative action. The result is a better patient experience as well as a better use of ressources. All because the data is now shared and made visible.
How do you reduce medicine expenditure while maintaining the quality in the of care of patients?The solution is called BOB. Read more about ‘him’ here.Read moreLess
Quality above all!
How do you cut back on medical reimbursements, as well as the overall drug consumption among patients, while maintaining the quality in treatment?
The words ‘quality’ and ‘cutbacks’ seldom go hand in hand. However, having spent years working with the health system we have made it our specialty to find solutions that do just that.
Lack of transparency
From our experience in working with the health system, there are two issues that continue to recur: the lack of transparency in the pharmaceutical industry and the difficulty in keeping track of the prescription of drugs as patients move from the care of hospitals to GPs and vice versa. Patients are caught in the middle and in worst case given the wrong medication. In many cases it has financial consequences as well, as it is not the cheapest medicine that is prescribed, even though the quality is no different.
There are many reasons why this is so. However, the predominant reason is the lack of transparency and the flow of information between sectors. It leaves practitioners partially blind as they simply don’t have all the information they need. They risk prescribing a different drug, than the one the patient was treated with at the hospital. In some cases they continue to prescribe a drug, which the patient no longer needs.
The solution is BOB
The overriding goal is therefore to reduce drug consumption with the individual patient. It is better for the patient, but will in the end also mean extensive savings on medical reimbursements. For that purpose we’ve created BOB, which is a Danish abbreviation for Best and Cheapest. In essence, it is a prescription drug analyzer and is the result of the many years we’ve spent working with the Danish health system.
With BOB, the Health Services and the practitioner get an overview of exactly what each prescription costs – and if there is a cheaper alternative. It also tells them exactly how the patient should take the drug. But perhaps most importantly it tells the practitioner how he or she is performing according to national standards, and how much they could have saved the National Health Services, if they had chosen a cheaper composition of their prescriptions.
Lessons learned from Denmark, where the BOB System is implemented, show that between 70-80% of the general practitioners change their behavior; they prescribe cheaper products. This means, that the cost of the BOB System is recouped after a very short period of time. There is no doubt that it pays off to give practitioners access to this information.
Information for clinicians
Data from the past belongs to the future. Do you want your clinicians to wait for reports or be able to act here and now?Read moreLess
Planning for the future
We can learn a lot from the past, but why not let the past tell us something about the future? Here and now?
Much is said about the need for more quality in the health system. But quality can be many things. From our perspective it is about optimizing work flows and making sure that the right information reaches the right people in time. Annual revisions and reports need to be replaced by proper management information that your clinicians can act on here and now.
Organisations are always looking to improve. However, complex it-systems and a lack of information often put a stop to initiatives and good intentions making it difficult for clinicians to change behaviour. But we can change that.
Case: Danish hospital foresees the future!
At one of the larger hospitals in the southern part of Denmark (Sydvestjysk Sygehus) they have gone from drawing conclusions on the past to using the same data to project the future; today, tomorrow and the day after.
The solution we built for them allows them to plan ahead (up to four weeks) allowing them to better match the need for staff with the expected flow of patients. This way, they avoid overbooking staff and to make better use of their capacity by bringing in more patients from the waiting list.
We’ve also created a solution for the Region of Southern Denmark, which helps them to optimize their work processes by using data from the emergency room - from the day before! No need for waiting for the annual report to tell them how they can work smarter and better. These fresh data helps to continually improve; day, after day, after day.
The data of the past belongs to the future. Do you want to wait for reports or do you want to be able to act now?
Streamlining workflows - LEAN
Take the best from LEAN and combine it with Linea - our version of an effective management information system that prepares you for the future.Read moreLess
Efficiency and quality
These are two words often heard in the same sentence as ‘health system’. But how do become more efficient without sacrificing quality?
LEAN is the most used tool for optimizing work flows in the manufacturing industry. They are creating a better product for their clients while at the same time minimizing waste.
The same principles are being implemented in the health system. Here, the quality is in the care of the patient, and making use of the manpower and knowledge of the staff without wasting precious hours and minutes, that could have been spent elsewhere.
LEAN in the health system is about optimizing processes and not least learning from them in the present as opposed to waiting for quarterly report.
But getting to that point is not always easy. We have worked with the health system since the year 2000, which is why we know the challenges you are facing very well; systems that cannot communicate with other systems, the demand for minimizing waiting times as well as getting patients started in treatment faster. It can seem almost hopeless, when you don’t have the right tools to make that happen.
Our many years in the industry has helped us create a solution that will do just that. It is called Linea.
The goal is to create a comprehensive overview of the many processes in a treatment. That way, you know exactly what parts to optimize. In traditional LEAN you test the different stages of a process, adapt and test again. But we can help you do this more efficiently.
With a business intelligence solution such as Linea, you will immediately know what parts of the process you should focus on. If it is the proces of going from E to F that is the issue, then there is no need to go through A, B, C, and D before getting there. Linea can help you skip those steps. In addition, Linea is able to tell you where you will gain the most - i.e. what subprocesses are worth your time and efforts.
Quality as control parameter
Create more quality healthcare by looking at your processes and the effects of your treatmentRead moreLess
More quality? Yes please!
What is quality? And how do you get more of it, without spending more money?
Quality can be a bit of a tricky size in the matter of public health. Especially when it is used as a control parameter. Being able to get more people through the health system does not necessarily mean we produce more healthy people. So what should our KPIs be?
Two words: processes and effect. Monitoring your processes and the effect they have, can, over time, give you an indicator of where you need to optimize in order to achieve more quality. Be it it medicine, treatment or how you dispose of your staf
A solution based on quality data
At Rehfeld - IMS Health we have spent many years developing solutions for the Danish healthcare system. This means that we are very familiar with the data sources that are often used, and not least how they can help you in heightening the quality of the health sector.
We can create a solution, which can give you access to the more than 40 quality databases available today. We make sure that it will only pull the information, which are relevant to you. With better information you make better decisions. Then you will be ready to create more healthy people for the same amount of money.